We will incorporate a full customer analysis, segmenting your audience for the most effective communications. We can help develop your tone of voice and deliver automations to move your customers along the buying funnel based on their actions. Campaigns will be tailored to your brand, your audience, and your goals.

We offer custom email design that aligns perfectly with your branding and unique style and voice, creating a consistent and cohesive look across all communications. We design responsive email templates that are tested across all platforms, ensuring your customers always enjoy a seamless user experience.

The right words are essential to your message. We’ll craft copy that speaks directly to your customers at every stage of the funnel, using insights from your personas to nurture leads and drive conversions. All the while, ensuring we stay true to your brand and values. 

Ensuring your messages reach the right people at the right time. Utilise your subscriber data to personalise your email communications for higher engagement, fostering trust and loyalty to your brand. We’ll help you tailor their experience with your business based on the information they provide and their actions, delivering the content they need, when they need it.

Grasping the customer lifecycle is essential for crafting effective communication flows. We enhance your campaigns with personalised content and A/B testing, continuously assessing and adjusting them to optimise and maximise results based on data-driven insights for the best performance.

Detailed insights to measure the effectiveness of campaigns and flows, to help you understand your success and to forward plan for email marketing and other marketing activities.

We're with you every step of the way, from strategy to execution and beyond. We can be as hands-on or as hands-off as you wish. If you want full support, you've got it. If you'd rather a project based set up and advice on ongoing management, we can offer this too.